Help and support

Write to us at support@pocketkind.app. A person reads every message, and we aim to reply within two business days. There is no account, so tell us which app you use, your phone (Android or iPhone) and what happened.

Subscriptions

How do I cancel?

Deleting the app does not cancel the subscription. After cancelling you keep access until the end of the period you have paid for. Each app also shows these steps in its Settings.

How do I get a refund? Payments are handled by Google Play or Apple, and refunds follow their policies. Request one from the store:

We cannot refund store purchases ourselves, but write to us if something went wrong and we will help.

I paid but the app still asks me to subscribe. Open the plans screen and tap Restore purchases, signed in to the same Google or Apple account you bought with. If that does not work, write to us with the order number from your store receipt (never send card details).

Does a creator code give me a discount? No. It only tells us who recommended the app.

Your data

Do I need an account? No. Neither app has accounts or sign-in.

Where is my progress or archive stored? On your phone. Use the export in Settings to keep a copy or move it to a new phone. If you delete the app without exporting, we cannot recover it, because we never had it.

How do I delete my data? In the app, Settings > Delete all data. For anything held by our providers, write to us. Privacy policies: Permit Coach https://pocketkind.app/permit-coach/privacy, Unfaded https://pocketkind.app/unfaded/privacy.

Permit Coach

Is this the DMV's app? No. Permit Coach is independent and is not affiliated with any DMV or government agency. Every answer names the state handbook or page it comes from, and the Sources screen links to each one.

Are these the real test questions? No. They are written for the app from your state's handbook. They cover the same rules, not the same wording.

I think an answer is wrong. Tap Report this question under the question. It opens an email with the question number filled in. If the app and your state's current handbook disagree, follow the handbook.

Which states are included? California, Florida, Georgia, Illinois, Michigan, New York, North Carolina, Ohio, Pennsylvania and Texas, for the car knowledge test, in English.

The reminders do not appear. Check that notifications are allowed for Permit Coach in your phone's settings. Reminders need a test date.

Unfaded

What happens to my photos? Nothing leaves your phone until you agree on the screen that explains it. Then the photo goes to our relay, which removes its metadata, and to fal.ai, which runs the restoration models under its own published terms. We ask fal.ai to delete it within one hour; our relay deletes it within 24 hours. You can withdraw the permission in Settings.

Why does a restored photo look different from how I remember it? A restoration is an interpretation. Colors and repaired areas are the model's best guess. Try the Clean level, or switch color off.

A result looks wrong or inappropriate. Tap Report on the result. It goes to us without leaving the app, and a person reviews it.

I have used my weekly restores. The allowance resets on the date shown in the app. Yearly plans also stop at 1,500 restores a year; write to us if you reach it.

A restore failed. Failed items are not charged against your allowance. Tap retry, or try a smaller or clearer photo.